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Bloom Aesthetics Clinic · Medical Aesthetics & Wellness

Lead Nurture: Pre-Consultation to Booking Link

A 17-step nurture sequence that tracks whether a new lead completed their pre-consultation form, then sends the right next message automatically.

17
Automated steps
2
Conditional branches
Real-time in Asana
Pipeline visibility
Zapier workflow with conditional paths nurturing leads based on pre-consultation form statusZapier

The problem

New leads received a pre-consultation form, but nobody was tracking who actually filled it out — so booking links went out on a fixed schedule regardless of where each lead actually was, and incomplete leads got no nudge to finish.

How it was solved

Built a Zapier automation that logs every new lead into Asana, notifies staff instantly in Slack, and after a delay checks a Google Sheet to see whether the pre-consultation form was completed. From there it splits: leads who completed the form get a Calendly booking link after a short delay; leads who didn't get a follow-up email a few days later — each path moving the lead's Asana card accordingly.

The outcome

Every lead now gets the message that actually matches their status, automatically — no one has to remember who filled out what, and the Asana board reflects each lead's real position in the pipeline at all times.

Categories

Lead ManagementWorkflow Automation

Tools deployed

AsanaSlackGmailGoogle SheetsZapier

Pipeline overview

  1. 01

    New lead submitted

    A web form submission triggers the workflow.

  2. 02

    Logged + staff notified

    The lead is added to Asana and Slack alerts the team instantly.

  3. 03

    Form status checked

    Google Sheets is checked for pre-consultation completion.

  4. 04

    Path A: form completed

    A Calendly booking link is sent after a 1-hour delay.

  5. 05

    Path B: form incomplete

    A follow-up email is sent automatically after 3 days.

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